Best,
Jeff

Nicole says that you can call in and talk to a facilitator 7 days a week… I have to disagree. I have tried to call in numerous times and not been able to reach anyone.
Additionally, if you decide to work through vWorker (Rent A Coder’s new name), don’t be in a hurry to get paid. Their pay periods end on the 15th and the end of the month and then they have 7 days to get your money to you. So, lets say you finish a project on the 1st of the month. That project will go on the pay period ending the 15th. And then it very well may be the 22nd before you get paid. So, almost a month has passed since you finished the project.
Additionally, when getting paid, even though vWorker has already charged you 15% of the amount that you bid on the project, they still will charge you 2.00 more to process the money for you.
During these possible 21 days, where has your money been? My guess would be in vWorker’s bank account drawing interest that you will never see.

I'd like to point out a few differences between our service and services like Elance since those differences could influence the success of an outsourced project.

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Employing a new worker that you don't yet know/trust:
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When you don't yet know if a worker is productive, both Elance and Rent A Coder let you employ them in the safest way possible: by paying them a fixed price for the final deliverables (called pay-for-deliverables). However, if there is a problem, Elance charges you for the arbitration process necessary to get a refund (while Rent A Coder does not), and the process can take much longer if the worker is abusive.

1) Money-back Guarantee
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If a worker doesn't deliver what they agreed to, both sites will step in and give you a refund via arbitration. However Rent A Coder does this for free. If a worker doesn't deliver what they agreed to, both sites will step in and give you a refund via arbitration. However Elance charges you $66-$133 to do this. This may also make it impractical to get a refund on smaller projects. Rent A Coder, on the other hand, does this for free.

2) Arbitration
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On Rent A Coder you can start arbitration immediately. A worker intent on abusing the system can stall the start of arbitration on Elance for 21 business days and during this period your money is not available to you. During the first phase (dispute assistance), the worker has up to 3 business days to respond, and can make this phase last up to 12 additional business days (15 business days total). After this, the arbitration phase “begins”, but does actually start because the worker is given 3 business days to acknowledge the notice of arbitration, and the another 3 business days if they did not acknowledge the first notice. Only at this point is arbitration actually started. See the Elance contract for more information.

3) Expert Guarantee
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Both sites' triple-point money-back guarantee protect your money from a worker that doesn't deliver. But if you had a critical deadline, you may have lost vital time. Our Expert Guarantee helps you avoid this situation by identifying the most committed and expert workers during bidding. The workers agree to place a deposit to guarantee that they will not break any of the triple-point (or quadruple-point) guarantees. If they do, they forfeit the deposit (which goes to cover cancellation fees and then gets donated to a worthy charity).

For more details on the above see:
https://www.rentacoder.com/RentACoder/DotNet/mi…

To learn about additional differences (as well as compare the other 5 major sites), you can click here:
http://www.rentacoder.com/RentACoder/DotNet/mis…

If you have any questions, please let me know. You can also call in to talk to a facilitator 7 days a week, or email us (see http://www.rentacoder.com/RentACoder/misc/Feedb…).

Nicole
http://www.rentacoder.com